One of our clients, the Tampa Bay Technology Forum, held one of its Tech Trends events last night. This one focused on mobile technology. TBTF put together a strong panel of tech experts and professionals to share advice, tips and lessons learned on implementing mobile technology into your business strategy.
Panelists included:
- Jim Buckley, New Media Business Owner, Cox Target Media/Valpak
- Ed Deutscher, Director of Technology, HSN.com
- Sumit Deshpande, AVP-Product Development Group Manager, BB&T
- Trey Lauderdale, VP of Innovation, Voalte
- Joy Randels, Executive VP of Sales and Marketing, Velocitude
- Moderator: Chris Whiteley, Director of Business Development, xG Technology
The event started out with each of the panelists briefly introducing themselves, their companies and how they have implemented mobile technology into their business strategy. The floor was then open for audience questions.
Key Takeaways and Tips the panel provided:
- Build mobile device and strategies around core business.
- It’s possible to integrate all your mobile activities, so say when you update the mobile site, the applications automatically update.
- There’s a lot of talent out there for iPhone developers, but it is difficult to find blackberry developers.
- HSN noted that iPad traffic has already surpassed Android traffic. They will be developing an iPad app in the very near future.
- How is the iPad going to change development of apps due to the larger screen?
o HSN – video heavy, perfect for catalogs, able to flip through pages, choose items, make purchases
o Valpak – a total game changer for advertisers
o Velocitude – agreed video will be huge
o Voalte – said not to treat it like a big iPhone, it is a totally different user experience
- What is the ROI?
o Velocitude – it is different for everyone. Some use it for branding; some use it to drive sales. One example she gave was a retail client that saw 7 million purchases in a month. The analytics offered makes it easy to measure.
o BB&T – is isn’t about what we get, but about what we’d lose if we didn’t have mobile banking. It isn’t just the younger generations using it, but found that baby boomers and even a big group of seniors are using it.
o HSN – said it is a case of If I don’t use this, I am falling behind. You can start smalle. Invest a little and measure as you go and then add on.
- Misperception about mobile: that it isn’t secure, but in fact it is more secure than online
- Mobile Web site v. mobile application? It depends on what your aim is; a mobile Web site offers more reach, but specific features can be better on an app.